Project Manager/Customer Service

Mar 5, 2024 | Job Board

The Solar Cowboys
205A Executive Way
Desoto, Texas 75115
469.399.0009 TECL# 36304

Job Description: The purpose of this position is to provide support to The Solar Cowboys by handling any customer-facing interactions as well as represent our core values to anyone outside the organization. This position will require interfacing with the customers, handling inbound/outbound communications, and working with the sales and operations teams to ensure the needs of the customers are met in a timely manner. You will need to answer questions, handle complaints and provide support for customers with attention to detail.

Responsibilities:

● Complete welcome calls and project completion calls

● Schedule site surveys, installations, follow-up appointments, and inspections

● Handle any customer service calls with existing customers

● Create tickets for service calls if needed

● Diffuse any high-stress situations with customers

● Answer any inbound calls and notate them appropriately Skills:

● Proficient in MS Word, Excel, PowerPoint, and Google Suite

● Keen attention to detail and the ability to spot errors and inconsistencies

● Must have the ability to multitask, handle interruptions & prioritize workloads

● Must have strong verbal and written communication skills

● Must be able to take direction and work independently

● Willingness to learn; adapt and accept increased responsibility

● Must be responsible, self-motivated, and able to work effectively in a team setting

● The ability to embrace corporate values, understands the company mission, and execute daily tasks to reach larger goals

Contact Casey Sprunck, Operations Manager, The Solar Cowboys, 469.399.0009

Sunnova – Regional Energy Advisor

Nov 2, 2023 | Job Board

Sunnova’s goal is to be the source of clean, affordable, and reliable energy with a simple mission:
To power energy independence so that homeowners and businesses have the freedom to live life uninterrupted®.

Founded in Houston, Texas in 2012, Sunnova started its journey to create a better energy service at a better price. Driven by the changing energy landscape, technology advancements, and demand for a cleaner, more sustainable future, we are proud to help pioneer the energy transition.

As a leading energy service provider, we help make clean, renewable energy more accessible, reliable, and affordable.

We are looking for talented and motivated individuals who thrive in a fast-paced, continuous improvement environment and want to change the world of energy. We believe in excellence in customer service and strive to ensure every customer has a reliable and optimized solar system.