With a wealth of experience in customer success relationships, data analysis, case/project management and social media, TXSES welcomes Steven Ùgalde who will be instrumental in helping grow TXSES’ base, acting as the main liaison between TXSES and its members while promoting business models and tools for local governments and other stakeholders that help advance TXSES’ mission.
Steven joins TXSES with an impressive array of skills and expertise, making him a valuable addition to TXSES.
Prior to joining TXSES, Steven was a subject matter expert with the National Alliance for Insurance Education and Research (NAIER) in Austin where he nurtured and built relationships with key enterprise clients, delivering exemplary customer service, and leveraging extensive product knowledge with in-depth product consultation to drive satisfaction and retention rates by 80 percent.
“We’re thrilled to welcome Steven to TXSES where I’m certain he will bring his enormous talent and experience into his new role as Membership and Marketing Outreach Coordinator,” said TXSES Executive Director Patrice ‘Pete’ Parsons.
“I am so fortunate to have the opportunity to be part of the TXSES team and look forward to helping TXSES expand into new markets while maintaining the high level of customer service our members have come to expect,” said Ùgalde.
Steven’s talent, insight and dedication to clean energy will help TXSES carry out its mission as an independent, statewide not-for-profit organization accelerating the clean energy transformation through quality educational materials, outreach and policy that will grow the industry, build healthy, resilient communities, support local, well-paying jobs and lay the foundation for equitable 100% clean energy Texas.